Call Center Executive For PBSK Dubai

0 - 2 Years
Dubai

Job Description


Candidate should be based out in Dubai .
Age :- Only for Indian National in between (25-30 Years of Age)
Managing large numbers of inbound and outbound calls in as per company`s protocol
Following call center scripts when handling different topics
Identifying customers needs, clarify information, research every issue and provide the relevant solutions
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend Awareness campaign in workers accommodation.

Required Candidate profile

Required Skills:
Excellent interpersonal and communication skills.
Must have entry/medium level knowledge and experience in Customer service / Call centre job
2 or more years of experience in customer service / Call Center .
Knowledge of UAE Labour law preferred
Must have knowledge on MS Office products such as Word, Excel and PowerPoint
Should be expert in English writing skills
Ability to effectively communicate at all levels within the organization.
Candidate should be Minimum Graduate
Keen to understand the CRM systems and process
Ability of multi-tasking , set priorities and manage time effectively

Perks and Benefits 

Salary: AED 3000 /- Per Month

Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Alankit limited

Alankit Group is a conglomerate of 13 Group companies with diversified activities into Financial Services, e-Governance, Insurance and Health Care verticals. Alankit Assignments Ltd., the flagship company of the group commenced its business operations in 1995 under the guidance of a talented Visionary Entrepreneur, Mr. Alok Kumar Agarwal and made unhindered steady progress since then. With it's Headquarter at Delhi, Alankit operates through a wide network of 21 Regional Offices across the country. The Group has also expanded its wings in the global arena with its 4 overseas offices at London, Singapur, Sharjah and Dubai. Alankit is a professionally managed Group, led by a team of level headed personnel with outstanding managerial acumen. With a customer base of over 20 Million which is increasing steadily year after year.
For more queries you can visit our website www.alankit.com
View Contact Details+

Recruiter Name:Mr. Prince chadha

Contact Company:Alankit limited

Telephone:+917290067785

Website:http://careers.alankit.com