Urgent Opening For Service Operations Manager – Delhi

5 - 9 Years

Job Description

Desired Candidate Profile: 

Any Graduate, Engineer/MBA, should have minimum 5-8 years of experience in handling servicing of Automation product, Billing Machine, IT Hardware & Retail billing inventory solution, E-challan solution, PDS solution, Parking solution, Queue Management solution, Hospitality solution, Smart Card Printer etc.

Industry Type:  

B2B Sales, Corporate Sales, IT Hardware Sales, Merchant Acquiring, Billing Machine Sales, EDC Terminal Sales, Smart Card Printer, Electronic Cash Register Sales, Android Applications Solution Sales, Payment industry and Android PoS

Functional Area:

Customer Servicing/ Operations/ Merchant Accounting and Reconciliation/ Hardware Inventory Management.

Employment Type: Full

Job Function: Customer Servicing/ Client Desk/ Call Centre Management/ Inventory Management/ Billing cycle



Job Description:


Ø Providing Hardware installation and merchant on-boarding services to merchants having various Business categories.

Ø E2E client query management pertaining to Hardware and client/ merchant on-boarding.

Ø Coordinating with Technical Team for development of required products/ application & functionality as per work/ client requirement.

Ø Performing risk assessment of Client/ Merchant website through open sources before On boarding Client on Merchant Dashboard.

Ø Documentation & Verification of Clients to validate customers in compliant with KYC requirements.

Ø Performing due diligence of all required information and check various parameters as per RBI guidelines in the process.

Ø Coordinate and engage with internal and external auditors.

Ø Communicate effectively with business units regarding KYC documentation.

Ø Coordinate with various Banks to get the merchant on-boarded on our platform.

Ø Understand Sales Team's requirement and cater to their needs with flexibility while not compromising on the compliance at the same time.

Ø Should have good analytical and communication skills.

Ø Proficiency in MS Excel, Word and Power Point is a must.


Salary: INR 5,00,000 - 8,00,000 PA.


Desired Candidate Profile

Please refer to the Job description above


Doctorate:Doctorate Not Required

Company Profile

Alankit limited

Alankit Group is a conglomerate of 13 Group companies with diversified activities into Financial Services, e-Governance, Insurance and Health Care verticals. Alankit Assignments Ltd., the flagship company of the group commenced its business operations in 1995 under the guidance of a talented Visionary Entrepreneur, Mr. Alok Kumar Agarwal and made unhindered steady progress since then. With it's Headquarter at Delhi, Alankit operates through a wide network of 21 Regional Offices across the country. The Group has also expanded its wings in the global arena with its 4 overseas offices at London, Singapur, Sharjah and Dubai. Alankit is a professionally managed Group, led by a team of level headed personnel with outstanding managerial acumen. With a customer base of over 20 Million which is increasing steadily year after year.
For more queries you can visit our website www.alankit.com
View Contact Details+

Recruiter Name:Ms. Kanika

Contact Company:Alankit limited