Walk In Drive For Customer Support Executive – ( Non Voice Process)

0 - 3 Years

Job Description

Job Description

  • Need to handle e-mails of our existing and new clients
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information and provide solutions
  • Record each concerns on CRM software, as per companys policies and procedures.

Essential Requirements

  • Both fresher and experience can apply.
  • Should possess good written skills
  • Typing speed of minimum 25-30 words/minute
  • Ability to handle multiple chats at one time.
  • Have a good positive attitude-should be committed to the work.
  • Minimum Graduate
  • BPO/Call Center experience preferable

Required Candidate profile

Interested candidates can come directly for F-F Interview at below mentioned Venue Address:

Alankit House 4E/2, Jhandewalan Extension New Delhi Landmark - Near Post Office, Nearest Metro Station - Jhandewalan

Contact Details : Ratika Saxena (01142541144/ 7290012324)

Interview Timings : 10 AM - 1 PM

Perks and Benefits 

As per company standard

Salary: INR 1,75,000 - 2,50,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)


Desired Candidate Profile

Please refer to the Job description above


Doctorate:Doctorate Not Required

Company Profile

Alankit limited

Alankit Group is a conglomerate of 14 Group companies with diversified activities into Financial Services, e-Governance, Insurance and Health Care verticals. Alankit Assignments Ltd., the flagship company of the group commenced its business operations in 1995 under the guidance of a talented Visionary Entrepreneur, Mr. Alok Kumar Agarwal and made unhindered steady progress since then. With it's Headquarter at Delhi, Alankit operates through a wide network of 22 Regional Offices across the country. The Group has also expanded its wings in the global arena with its 4 overseas offices at London, Dubai and Singapore.
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Recruiter Name:Ms. Ratika

Contact Company:Alankit limited