Manage large amounts of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, clarify information and provide solutions
Record each call on CRM software, as per companys policies and procedures
Generate quality leads of companys financial products through telephonic calling to new and existing clients of our company.
Records each call on CRM software, as per companys policies and procedures
Follow up with potential customers in a timely manner, if necessary and close them.
Experience of at least 6-12 months required in outbound and inbound telesales process.
Possess good communication skills, both oral and written
Ability to handle pressure and complete targets on monthly basis.
Have a good positive attitude-should be committed to the work.
Perform other duties as assigned.
Salary: Not Disclosed by Recruiter
Industry:Banking / Financial Services / Broking
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
The major services offered by Alankit Limited include TIN Facilitation Center & PAN Center, Authorised Person (AP) for National Insurance - policy Repository (NIR), Point of Service (POS) for National Skills Registry (NSR), Manpower Services, Facilitator for Atal Pension Yojana (APY), Business Correspondent (BC), UID Enrolment (Aadhaar), Aadhaar Seeding, Printing of PVC Aadhaar Card, National Distributor for Entrust Datacard Printers, Authentication User Agency (AUA), KYC User Agency (KUA), Distribution Agency for LED Bulbs, Scanning & Digitization of Medical Records- www.recordxpert.com, Online Pharmacy etc.
With it's Headquarter at Delhi, Alankit operates through a wide network of 24 Regional Offices across the country & presence in 3 overseas locations- London, Dubai & Singapore. With an existing customer base of over 20 Million, Alankit is consistently adding new lines of business as part of its diversification activities, without compromising with the core values & the basic philosophy of the Group.
Time and Venue
Alankit House 4E/2, Jhandewalan Extension New Delhi Landmark - Near Post Office, Nearest Metro Station - Jhandewalan Contact Details : Ratika Saxena (01142541144/ 7290012324) Interview Timings : 10 AM - 4PM