Walk Ins For Customer Support Executive (E-mail Process)

1 - 4 Years
Delhi

Job Description

Job Description


  • Hands on experience in handling e-mails of our existing and new clients
  • Follow communication scripts when handling different topics
  • Identify customer's needs, clarify information and provide solutions
  • Record each concerns on CRM software, as per company's policies and procedures
  • Follow up with internal department for customer's complaints.

Essential Requirements


  • Only candidates having E-mail handling experience can apply.
  • Should possess good written and problem-solving skills
  • Typing speed of atleast 30 words/minute
  • Multi-tasking abilities
  • Have a good positive attitude-should be committed to the work.
  • Minimum Graduate
  • BPO/Call Center experience preferable

Required Candidate profile

Interested candidates can come directly for F-F Interview at below mentioned Venue Address:

Alankit House 4E/2, Jhandewalan Extension New Delhi Landmark - Near Post Office, Nearest Metro Station - Jhandewalan

Contact Details: Ratika Saxena (01142541144/ 7290012324)

Interview Timings : 10 AM - 1 PM

Perks and Benefits 

As per company standard

Salary: INR 2,00,000 - 2,50,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(NonTechnical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

Doctorate:Doctorate Not Required

Company Profile

Alankit limited

Alankit Group is a conglomerate of 14 Group companies with diversified activities into Financial Services, e-Governance, Insurance and Health Care verticals. Alankit Assignments Ltd., the flagship company of the group commenced its business operations in 1995 under the guidance of a talented Visionary Entrepreneur, Mr. Alok Kumar Agarwal and made unhindered steady progress since then. With it's Headquarter at Delhi, Alankit operates through a wide network of 22 Regional Offices across the country. The Group has also expanded its wings in the global arena with its 4 overseas offices at London, Dubai and Singapore.
View Contact Details+

Recruiter Name:Ms. Ratika

Contact Company:Alankit limited

Telephone:7290012324

Website:https://www.alankit.com